Terms & Conditions

Copyright 2016 CapitaLand - Thien Duc Investment Co., Ltd (“The Developer”)
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS BELOW, DO NOT ACCESS THIS SITE, OR ANY PAGES THEREOF.

Copyright 2016 CapitaLand - Thien Duc Investment Co., Ltd. ALL RIGHTS RESERVED.
Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by The Developer unless otherwise indicated.

TRADEMARKS

The Developer, its subsidiaries, contractors and/or participating corporations are the owners of the trade and service marks appearing on this website and all rights are reserved in respect of such trade and service marks.

USE OF INFORMATION AND MATERIALS

The information and materials contained in these pages – and the terms, conditions, and descriptions that appear – are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to CapitaLand final determination and acceptance.

NO WARRANTY

The information and materials contained in this site, including text, graphics, links or other items – are provided “as is,” “as available”. The Developer does not warrant the accuracy, adequacy or completeness of the information and materials and expressly disclaims liability for errors or omissions therein. No warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular, purpose fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.

No warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular, purpose fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.

EXCLUSION OF LIABILITY

In no event will The Developer be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or reliance on the contents of this site, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if The Developer, its representatives, are advised of the possibility of such damages, losses or expense, hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by The Developer,. This Exclusion clause shall take effect to the fullest extent permitted by law.

SUBMISSION

All information submitted to The Developer via this site shall be deemed and remain the property of The Developer who shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this site provides The Developer through this site. The Developer shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as agreed by The Developer entity having the direct customer relationship or as otherwise specifically agreed or required by law.

GOVERNING LAW & JURISDICTION

By accessing this website and obtaining the facilities, products or services offered through this website, you agree that Vietnam law shall govern such access and the provision of such facilities, products and services and you agree to submit to the exclusive jurisdiction ofthe Vietnam courts.

DATA PROTECTION POLICY

Your Personal Data which you provide CapitaLand Limited (“CapitaLand”) in this form (“Personal Data”) will be processed, collected, used and disclosed by CapitaLand, as well as, under the instructions of CapitaLand, by its related corporations and affiliates (the “Group”), and authorised agents and authorised service providers of the Group, in compliance with applicable data protection laws and regulations.

Your Personal Data will be processed, collected, used and disclosed by the Group for the purposes of enabling the Group to review, develop, improve, manage the delivery of, and enhance the products and services of the Group, including analysing future customer needs, conducting market research and data analytics, as well as the other purposes notified to you in the CapitaLand Data Protection Policy (the “DPP”) (accessible here) (the “Purposes”).

More information on your rights, the transfer of your Personal Data and our data retention policies is set out in the DPP which you must carefully read. Your consent can be withdrawn at any time by contacting our Data Protection Officers, at the contact details set out in the DPP.

Personal Information Protection Policy

1. This Personal Information Protection Policy (“Policy”) outlines how we, CapitaLand - Thien Duc Investment Company Limited, subsidiaries, affiliates and related dependent units (“we”, “us” or “our”) as the context requires, manage the Personal Information we hold. We respect your Personal Information and privacy and are committed to complying with Vietnamese laws on personal information protection. Please read this Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Information. This Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Information, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your Personal Information. This Policy does not affect any rights which we may have at law in connection with the collection, use or disclosure of your Personal Information.

2. Personal Information

   “Personal Information” means any information or data about you from which you can be identified, including your name, national identification card/passport/other identification number, telephone number, home address, mailing address, email address, medical information, account number, information about individual payment transaction, and any other information relating to you which you have provided us in any form you may have submitted to us, or in other forms of interaction with you, but excluding business contact information or information that you disclose on media by yourself.
   If your Personal Data has been collected, used or disclosed by when specific requirements or exceptions to the definition of Personal Data are available including sensitive Personal Data under Vietnamese laws, we will comply with those requirements under the applicable Vietnamese laws on personal information protection.

3. Purpose and scope of the collection of the Personal Information

   When you send the Personal Information to us via this website or email address provided on this website, you are considered to have accepted the collection, use and disclosure of the Personal Information as described herein. We will, subject to applicable law, use and disclose your Personal Information for the following purposes:
   1. provide you with products or services that you have requested;
   2. help us review, develop, improve, manage the delivery of and – to the extent this requires the use of Personal Information – enhance our products and services, including analysing future customer needs, conducting market research and information analytics;
   3. communicate with you and respond to your queries, requests and complaints;
   4. provide ongoing information about our products and services which may be of interest to you;
   5. handle disputes and conduct and facilitate investigations and proceedings;
   6. protect and enforce our contractual and legal rights and obligations;
   7. prevent, detect and investigate crime, including fraud and money- laundering, and to analyse and manage other commercial risks;
   8. manage our infrastructure and business operations and comply with internal policies and procedures; and
   9. comply with any applicable rules, laws and regulations, codes of practice or guidelines or assist in law enforcement and investigations by relevant authorities.
   In some cases, the provision and processing of your Personal Information may be a statutory and/or contractual requirement or may be necessary in order to perform any contract you have agreed with us or perform services that you have requested.
   
   Your Personal Information will be protected and kept confidential subject to the provisions of any applicable law, your Personal Information may, depending on the products or services concerned, be used, shared, disclosed or transferred to third parties.

4. Retain of the Personal Information

   We may retain your Personal Data for as long as it is necessary for the purposes it has been collected, and in most cases, up to 7 years, unless otherwise permitted by applicable law or in order to defend legal claims. Where we no longer require your Personal Data for those purposes, we will cease to retain such Personal Data in accordance with our internal retention policy.

5. Cookie Policy

   We use cookies when you use our websites. In many cases, the information we collect using cookies is used on an aggregated basis and in a non- identifiable manner. For example, we may use information collected to better understand website traffic patterns and to improve website experience for our users.

6. Third-Party Sites

   Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website, unless that is a mandatory requirement by applicable Information protection laws and regulations. We encourage you to learn about the privacy policies of such third parties. Once you have left our website, you should check the applicable privacy policy of such third parties at their respective websites to determine how they will handle any information they collect from you.

7. Third Party Modules

   Our website uses the Google Maps API from Google Inc. For more information about the privacy practices of Google, please see Google’s Privacy Policy available at http://www.google.com/policies/privacy  or such other URL as Google may provide from time to time. The collection, use and disclosure of your Personal Information by Google through such functionality built into our website, shall be subject to Google’s Privacy Policy.

8. Persons or organisations allowed to access the Personal Information

   Only our appointed staff and service providers are allowed to access your Personal Information for the purposes as provided in Section 3.

9. How to contact us

   If you have any questions about this Policy or any queries relating to your Personal Information, or you would like to obtain access and/or make corrections to your Personal Information records, please contact:
   
   CapitaLand - Thien Duc Investment Company Limited
   Contact address: Level 8, Vista Tower, 628C Hanoi Highway, An Phu Ward, District 2, Ho Chi Minh City, Vietnam

10. Review of this Policy

    This Policy will be reviewed from time to time by us. We may also from time to time update this Policy to take account of new laws and technology, changes to our operations and practices and the changing business environment. If you are unsure whether you are reading the most current version, please contact us. In the event of any inconsistencies between the English version and other translations of this Policy, the English version shall prevail.